Kindly give 48 hours notice when unable to make your appointment. Barring the emergencies of life, you will be responsible for the full treatment fee without such notice.
This time has been especially reserved for you. Keeping your appointment is extremely important to our business. No-shows and last minute cancellations drive our costs and prices up. We can no longer use this time, valuable time, to work with another client. It is forever lost. Then, when we do reschedule you within a day or two (hopefully!) that slot is no longer available for another client as well. We do what we do because of our passion to serve. We hope that you will help us do that by honoring this policy.
Unfortunately, late arrivals may not receive time extensions depending upon your therapist’s schedule. You will be responsible for the full treatment fee.